Five Common Hiring Mistakes You Must Avoid
Posted July 13th, 2010
We’ve all done it: hired someone who just turned out to be truly awful employee or, at the least, someone who never moved above mediocre.
Here are five common mistakes just about every hiring manager has committed, and tips on how to avoid them.
During an interview, stop talking! The point of an interview is to get to know the job candidate talking, not to hear the soothing sounds of your own voice. Listen 80 percent of the time and you’ll learn a lot of valuable information about your candidate. Watch how she responds to your question about why she left her previous employer. Note how he perks up when he talks about how he’s read your annual reports for the past five years and learned that you doubled in size in that time and then baldly states he wants to work for a winning company just like yours! You also may want to consider using behavioral interview techniques so that you can learn how your candidate handled challenges and opportunities in previous jobs.
Be sure the candidate is very clear regarding the job’s duties and expectations. Will she be expected to travel two days a week in her sales job? Does the PR person need to pitch to X number of media professionals a week? Will the administrative assistant report to two or three managers? This helps clear up any misconceptions about the job (she thought she traveled two times a month; he thought he would be supporting a group of five directors, etc.)
Don’t place so much emphasis on the first interview. Aim to take your first impression of a candidate more lightly than you probably are inclined to do. Realize that many people who interview can end up not being a good employee. In addition many people get very nervous during interviews and clam up. That awfully “nice” and “quiet” person could become quite testy once he’s been on the job a few weeks. Meanwhile, many truly shy people can sometimes be quite wonderful contributors to your company’s success.
Aim for several interviews (at least two) before making your choice. See if you can get others to sit with the candidate as well. You also may want to give some personality tests to see if a person’s talk matches her true personality. For example, regarding sales positions: some experienced interviewees can be very gregarious during an interview but then clam up when facing sales prospects. Test for the correct sales personality.
In addition, be aware that there’s a dark side to every positive personality trait. A “caring” person can go overboard and become too involved with office personalities. Conversely, someone who’s proud of her “I get the job done” trait could become so pushy around others as she strives to complete tasks that she alienates her co-workers.
Ask the exact same questions of each candidate for the same position. This way you’ll be able to compare candidates using the same criteria. You’ll be better able to compare candidates’ strengths and weaknesses. Develop a ranking/rating system for your interview process.
Let Bayside Solutions take the often tedious, lengthy and highly subjective interview process off of your to-do list. Our Bay Area staffing firm can bring you skilled and professional workers for temporary, temp-to-hire and direct hire assignments with just a phone call. We look forward to hearing from you.