US Region Operations Manager

US Region Operations Manager

W2 Contract

Pay Rate: $65 - $75 per hour

Location: Redwood City, CA - Hybrid Role

Job Summary:

The US Operations Manager is essential to the execution and achievement of goals and objectives across the US Region functions. They will be an integral member of the Operations function to partner across functions to establish efficient plans with seamless and coordinated execution. This role requires strong process management and execution, compliance management, cross-functional and vendor collaboration, process optimization, the ability to thrive in ambiguity, and a passion to build for effective outcomes and impact for patients.

Duties and Responsibilities:

• Design the US Region and functional portal pages to establish new communication channels across functions and create a go-to hub of key information for stakeholders beyond the US Region.
• Support the execution of an enterprise internal excitement campaign aligned with launch planning.
• Execute and manage contracts, SOWs, MSAs, and NDAs through partnership with Legal and Procurement. Liaison and timely response to vendor/agency inquiries and payment in partnership with finance and procurement.
• Partner with functional operations colleagues and Finance partners to address cost center structure, budget management, and reporting needs.
• Establish strong relationships with internal functions, including Marketing, Sales, Market Access, Insights & Analytics, US Medical Affairs, Legal and Regulatory, and Finance.
• Work closely with the US Region Admin, Operations, and Commercialization Operations team to increase operational excellence across the organization.
• Partner with the cross-functional congress planning team to execute national Tier 1 specific congresses and major conferences such as ASCO, and be the point of contact for Pan Tumor Commercial Booth coordination to ensure all functions are properly represented.
• Address the Pan Tumor Congress-related hotel, registration, and meeting rooms needs of US Region stakeholders.
• Support training and oversight of Pan Tumor Congress Tier 2 and 3 Veeva Events and Sponsorships, and become the business admin point of contact to field inquiries and escalations from various functional users of Veeva Events.
• Conduct post-congress activities, debriefs, and feedback surveys.

Requirements and Qualifications:

• Bachelor's degree required with 3+ years of relevant experience in operations or project management roles in the pharmaceuticals or biopharma industry.
• Track record of being a collaborative team player and business partner, building positive partnerships, and being adaptive to meet the needs of a growing business.
• Strong critical thinker and problem solver with a proactive mindset to build and manage processes and systems that drive accountability and results.
• Demonstrated ability to influence management and key business partners without authority.
• Excellent organizational skills, ability to multitask, and prioritize effectively to deliver results within reasonably established timelines.
• Strong interpersonal skills, including verbal and written communication, and represents our company and embodies our corporate values.
• Proficient in PowerPoint, Excel, Word, and a variety of project management (ie, Smartsheet) and communication and administrative platforms (ie, Teams, contracts management system, etc).

Preferred Skills:

• Targeted Oncology product experience preferred.
• Prior experience working in a fast-paced, matrixed biotech or pharmaceutical environment.
• Experience working on various newsletter or portal platforms.
• Familiarity with emerging digital tools for Medical Affairs and Commercial functions.

Bayside Solutions, Inc. is not able to sponsor any candidates at this time. Additionally, candidates for this position must qualify as a W2 candidate.

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