Manager, US Operations (Commercial)

Manager, US Operations (Commercial)

W2 Contract

Pay Rate: $60 - $80 per hour

Location: Redwood City, CA - Hybrid Role

Job Summary:

The US Operations Manager is essential to the execution and achievement of goals and objectives across the US Region functions. They will be an integral member of the Operations function to develop and manage communication channels and key business processes that serve the growing US Region teams. This role requires strong organizational communication, strong process management and execution, compliance management, cross-functional and vendor collaboration, process optimization, the ability to thrive in ambiguity, and a passion to build for effective outcomes and impact for patients.

Duties and Responsibilities:

• Design new communication channels and evolve existing channels across growing functions that create a go-to hub of key business information, as well as generate culture, connection, and recognition across US Region members and partners.
• Manage functional roster and organization chart reporting and find synergies, efficiencies, and automation across all efforts in Commercialization.
• Provide meeting management support for internal cross-functional teams, workshops, and offsites.
• Plan and pull through all US Region Townhall meetings, coordinating agenda, presenters, and leadership inputs.
• Partner with functional Operations colleagues, Contract admin, and Finance partners to address cost center structure, budget management, reporting, contracting, and procurement needs. Liaison and timely response to vendor/agency inquiries and payments.
• Partner with cross-functional congress planning team for internal coordination and internal communication needs.
• Establish strong relationships with internal functions including Marketing, Sales, Market Access, Insights & Analytics, US Medical Affairs, Legal and Regulatory, and Finance.
• Work closely with Commercialization Operations and Functional partners to increase operational excellence across select business processes to support and serve the US region most efficiently.

Requirements and Qualifications:

• Bachelor's degree required with 3+ years of relevant experience in an operations or project management role in the pharmaceuticals or biopharma industry.
• Track record of being a collaborative team player and business partner, building positive partnerships and being adaptable to meet the needs of a growing business.
• Strong critical thinker and problem solver with a proactive mindset to build and manage processes and systems that drive accountability and results.
• Demonstrated ability to influence management and key business partners without authority.
• Excellent organizational skills, ability to multitask, and prioritize effectively to deliver results within reasonably established timelines.
• Experience building different communication channels, including portal pages, newsletters, Teams channels, and crafting organizational content, including weekly spotlights, leadership messages, recognition highlights, etc.
• Strong interpersonal skills, including verbal and written communication, and representing us and embodying our corporate values.
• Proficient in PowerPoint, Excel, Word, and a variety of project management (i.e., Smartsheet) and communication and administrative platforms (i.e., Teams, contracts management system, etc.).

Preferred Qualifications:

• Targeted Oncology product experience preferred.
• Prior experience working in a fast-paced, matrixed biotech or pharmaceutical environment.
• Experience working on various newsletter or portal platforms.
• Familiarity with emerging digital tools for Medical Affairs and Commercial functions.

Bayside Solutions, Inc. is not able to sponsor any candidates at this time. Additionally, candidates for this position must qualify as a W2 candidate.

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